Complaints / Service

Complaints

Please send all complaints (both warranty and post-warranty ones) or regarding damage to goods during transport via the contact form (below) or to serwis@proecosolar.pl,
phone number: 71 311-96-59

extension number 22,

mobile phone number: 797-375-331.

Cookie information

This site uses first party cookies to give you the best experience on our site. We also use third party cookies to improve our services, analyze and then display advertisements related to your preferences based on the analysis of your browsing behavior.

Cookie management

Bessesary cookies for the proper functioning of the website. They allow you to remember the user settings, e.g. language, currency, cart, page layout, etc. Functional cookies do not collect any personal data or send any information to external sites.

Cookies	Provider	Purpose	Validity term
PHPSESSID	ProEcoSolar	The PHPSESSID is a cookie that is used to identify a user's session on a website. A session is a mechanism for preserving state and user information between individual requests during a single connection session. The PHPSESSID cake stores a unique session ID that is required to process requests and responses between the browser and the server. These cookies only last until you close your browser.	Session
PrestaShop-#	ProEcoSolar	The PrestaShop cookie stores data to keep the user's session open, including currency, language, customer ID, and other necessary information for the shop's proper operation.	480 hours
_x13eucookie	ProEcoSolar	Remembers cookie preferences.	365 days
rc::a	Google	It is used to distinguish humans from bots. It is used to properly report on the use of this website.	Session
rc::c	Google	Used to filter and read requests from bots.	Session
__cfduid	CloudFlare	Technical cookie to ensure that trusted web traffic is identified by the CloudFlare CDN provider.	30 day

Statistical cookies collect anonymous information about users, such as the number of visitors, sources of links, etc. These information help to understand how users use the site.

Marketing cookies are used to track users through websites. The goal is to show ads that are most relevant to the user.

Cookies	Provider	Purpose	Validity term
ads/ga-audiences	Google	Google AdWords cookies are used to re-engage potential customers based on their web activity.	Session
_fbp	Facebook	Google AdWords cookies are used to re-engage potential customers based on their web activity.	3 months

Personalized cookies concern adjusting the website to your requirements. For example, they can display information about products selected for you.

Security cookies provide authentication security, anti-fraud and other security measures for users

Other cookies that are not uniquely classified.

About Cookies

Cookies are small text files that are saved on your computer or mobile device by the websites you visit. They are used for a variety of purposes, such as remembering user login information, tracking user behavior for advertising purposes, and personalizing the user's browsing experience. There are two types of cookies: session and persistent. The former are deleted after the end of the browser session, while the latter remain on the device for a certain period of time or until they are manually deleted.

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